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At AiGeniex.com (“AiGeniex”, “we”, “our”, “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, AI platform, or related services.
1. Information We Collect
1.1 Personal Information
We may collect:
Name
Email address
Phone number
Company details
Billing information (for paid services)
1.2 Usage Data
We automatically collect:
IP address
Browser type and version
Device information
Pages visited
Time spent on the platform
Cookies and tracking data
1.3 AI Input Data
Any text, files, or prompts you submit to our AI tools may be processed to provide results, improve system performance, and maintain platform functionality.
2. How We Use Your Information
We use collected data to:
Provide and improve our services
Personalize user experiences
Process payments and subscriptions
Maintain platform security
Send service updates, alerts, and support messages
Conduct analytics to enhance system performance
We do not sell your personal information.
3. Cookies & Tracking Technologies
AiGeniex uses cookies, pixels, and similar tracking tools to:
Improve website functionality
Understand user behavior
Personalize content
You can disable cookies in your browser, but some features may not work properly.
4. How We Store & Protect Data
We use industry-standard security measures, including:
Encryption
Secure servers
Access controls
Regular security audits
However, no system is 100% secure, and we cannot guarantee absolute protection.
5. Sharing of Information
We may share your data with:
Trusted service providers (payment gateways, hosting, analytics tools)
Legal authorities if required by law
Business partners with your consent
We never share data for advertising resale.
6. Data Retention
We retain your data only as long as necessary for:
Providing services
Legal compliance
Resolving disputes
Enforcing policies
You may request deletion at any time.
7. Your Rights
Depending on your region, you may have the right to:
Access your personal data
Request correction or deletion
Withdraw consent
Export your data
Object to processing
To make a request, contact support@aigeniex.com
.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.
9. Children’s Privacy
AiGeniex does not knowingly collect information from individuals under 18 years of age. If we learn that a minor has provided data, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes take effect immediately upon posting. Continued use of our services means you accept the updated policy.
11. Contact Us
If you have questions about this Privacy Policy, you may contact us:
📧 support@aigeniex.com